ENSTAR Natural Gas Company recognizes that governmental or volunteer emergency response and planning agencies may respond to protect life, property, or the environment in case of a pipeline emergency. Our first priority is the same as yours – public safety.
We want to provide all the information that emergency officials and first responders need about pipelines and the materials they transport within a local response area. We also want to help protect responders called to a pipeline emergency. We honor all first responders and appreciate the work they do.
Emergency Action Procedures for Emergency Responders:
- Secure the area around the leak to a safe distance. This could include evacuating people from homes, businesses, schools, and other locations, erecting barricades, controlling access to the emergency site, and similar precautions.
- If the pipeline leak is not burning, take steps to prevent ignition. This could include prohibiting smoking, rerouting traffic, and shutting off the electricity and the residential gas supply.
- If the pipeline leak is burning, take steps to prevent secondary fires, but DO NOT attempt to extinguish a pipeline fire unless asked to do so by pipeline company personnel.
- Contact the pipeline company as quickly as possible. Pipeline marker signs indicate the pipeline company's name and emergency telephone number.